Delivery & Returns

Delivery times:
Our delivery times are generally between 10 and 20 business days .

Delivery costs:
Standard delivery is free for all orders over €80 .
For orders below this amount, a standard shipping fee of €5.99 will apply.

Returns:
We offer a 100% Satisfaction or Your Money Back guarantee.
If, for any reason, the product does not meet your expectations, you have 30 days from receipt to return it. Once your return is received, we will issue a full refund of your purchase.

How much does it cost to return an order?
All returns are completely free of charge.

How to make a return?
To return your order easily, simply request a return label from our customer service team, we’ll provide it to you free of charge.

Return Procedure:
Contact us by email at contact@prettyface4ever.fr, including your order number and the item(s) you wish to return.
We will send your prepaid return label within 48 hours, ready to print.